The Patient Safety Division


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The Patient Safety Division at the Tel Aviv Medical center is responsible for ensuring patient and healthcare-provider safety. The division’s multitiered program is aimed at achieving this goal. The division promotes both proactive and reactive processes at all organizational levels to establish a culture of quality and safety.

Patient Safety

  • Investigation of safety events (reactive activity)
  • Identification of danger zones and implementation of corrective actions (proactive activity)
  • Promotion of a culture of safety in the hospital

Risk Management

  • Management of adverse events reports and claims
  • Establishment of a continuous working relationship with the insurance company
  • Legal counseling

Standardization and Audits
  • Development of a regulatory medical framework
  • Implementation of new organizational safety and security policies
  • Routine audits
  • Preparation of the organization for the accreditation process and ensuring sustainability of achievements

Medical Records

  • Maintain state-of-the-art standards of medical record documentation
  • Maintain quality of medical record archiving (including digital records)
  • Develop and implement an operationally and economically efficient archiving infrastructure

HMO Audits

  • Maintain a rational balance between quality of care and economical robusteness of medical care
  • Resolving financial disputes between HMOs and the hospital

Israeli Ministry of Health Committees

  • Maintenance of all organizational committees (composition, timely and ad hoc meetings)
  • Managing the interface between hospital and Ministry of Health